Recent Posts

Do THIS Easy and Free Trick to Avoid Expensive Gutter Collapse this Winter

3/1/2021 (Permalink)

The Mid-Ohio Vally has been hit by an excessive amount of snow the past two weeks and homes are falling prey to roof and gutter collapses all around the area as a result.

If you haven’t already; make sure to do this simple trick to help rid your roof and gutters of snow build up.

Why Does the Gutter Collapse?

When snow builds up in your gutters some of that snow temporarily melts, becomes water, and then solidifies to ice. This allows more water (ice) to fill up your gutters and create a much heavier unit that sits in your gutters.

Your Gutters are not Build to Hold That

Gutters are only built to temporarily hold water before it streams down the pipes. So when it has weight for extended periods of time, it weighs down the gutters and joinery, pulling them off.

They Pull the Walls and Roof Too

It’s rarely a clean rip. The gutters don’t just come off, they bring the walls, tiles and supports with them; potentially creating holes in the roof, or walls, letting snow and water into your home. This becomes much more expensive in the remediation process because now you have to restore outside, inside and the supports. Not to mention water damage and possible mold growth too.

DO THIS: Throw Your Pantyhose on the Roof

This cheap and simple trick is well known, but perhaps not completely understood. But knowing why you’re doing it, will help you know where is the best place to throw them.

Step 1: Fill some old pantyhose (or even buy new, they’re quite affordable) with salt or calcium chloride then tie up the end tightly so that it’s like a ball of salt in the foot of the pantyhose.

Step 2: Fling the pantyhose onto the roof at different heights. The higher the better (we’ll explain why in the next section).

Step 3: If possible, keep an eye on the pantyhose because you may need to throw some more up later to replenish.

Why does this work?

First we must know the freezing points for both water and salt water. Water has a freezing point of 32ºF where as salt water freezes at 28.4ºF. This difference is all the reason! … huh?

Ok, so when the snow melts slightly, the salt in the pantyhose mixes with the water, creating salt(ish) water. Now, it requires a lower temperature to freeze. This difference means that the snow will take longer to freeze, allowing it time to escape down your drains and not stay in the gutters.

Wrapping it up:

So there you have it, fling up those salty pantyhose so the water and snow takes a little longer to freeze, and you will minimise the chance of ice freezing in your gutters.

We hope this helped. If you have any further questions or would like some tips, please do not hesitate to call us on 304-428-7378 or email us on this page —> click here.

From the team at SERVPRO of Wood, Ritchie & Pleasants Counties

3 Must-Do Steps in Your Business to Potentially Avoid a Devastating Fire

2/13/2021 (Permalink)

Do you have a concrete fire safety protocol in your business? Do you have a routine Fire Extinguisher check? This simple act, could potentially save $10,000 to $100,000+ in damages. A small fire (which could be stopped from a fire extinguisher) can very quickly grow through your entire business in a matter of minutes.

If you already haven’t, make this safety protocol (which takes merely minutes once you’ve set it up) part of your policy immediately.

  1. Have a fire extinguisher safely mounted to the wall in every major room.
  2. Make sure that every staff member knows where they are located.
  3. Create a fire marshal responsibility to one of your staff who are responsible for:
    1. Knowing the fire extinguisher’s expiries
    2. Having them replaced before they expire
    3. Making sure that the staff are all knowledgeable of how to operate the fire extinguishers.
    4. For more information on fire extinguishers visit

How to Safely Operate Your Fire Extinguisher in an Emergency

Remember the Acronym - P.A.S.S.

P - Pull the Pin on the fire extinguisher

A - Aim the nozzle or hose at the base of the fire. Keep a safe distance away.

S - Squeeze the handle to release the extinguishing materials

S - Sweep the nozzle from side to side.

Continue directing the foam at the base of the fire until it is completely extinguished.

Please, if you haven’t got a policy and procedure already in place, we cannot stress enough to make sure that you revisit what we’re saying in this article and implement it immediately. It could save you a lot of money and heartache.

If you have any further questions, please do not hesitate to ask our team for information by calling 304-428-7378 or contact us by clicking here.

Hope this has helped,

The team at SERVPRO of Wood, Ritchie & Pleasants Counties

How SERVPRO trains their Technicians / Staff

2/9/2021 (Permalink)

Your home and business is important to you. Therefore it’s important that people who are highly trained, professional and respectful come into your home when you need help the most.

At SERVPRO of Wood, Ritchie & Pleasants Counties we are always striving to improve your experience. Thorough training, getting our employees knowledgeable to give you the best service possible is our first step. All technicians go through the below certifications and on-going teachings.

  • IICRC Training
  • SERVPRO© Employee Certification Training
  • SERVPRO© Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets the standards for the cleaning and restoration industries across the United States of America.

Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, COVID sanitization and other cleaning and restoration courses.

SERVPRO© Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

SERVPRO© Franchise Training

A 15-day intensive hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program for owners covering many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


A voluntary, on-going program designed for fine tuning staff skills and know-how. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

If you would like to ask any further questions about our staff training, applying for a job, or questioning about any issues you may have in your home or business, please call our friendly staff on 304-428-7378 or email us on our contact page.

We hope that this has helped.

The team at SERVPRO of Wood, Ritchie & Pleasants Counties.

How SERVPRO Could Help Keep Your Business on its Feet ** 1 and 3 are very 2021**

2/1/2021 (Permalink)

Running a successful & sustainable business in the Mid-Ohio Valley is hard enough, particularly in this pandemic era.

Keeping your business operating is pivotal in its longevity. Here is a list, at a glance, of what SERVPRO offers for your business in times of need:

  1. Certified: SERVPRO Cleaned: Our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning (particularly with COVID cleaning). With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO.
  2. Air Ducts and HVAC: Without regular inspection HVAC systems develop odors, dust, and other contaminants, impacting the experience and health of your employees and staff. A routine check from SERVPRO will keep your overall bills down, because prevention is always much cheaper than fixing the issue.
  3. Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences to you, your staff and your customers. SERVPRO technicians are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.
  4. Ceilings, Floors, and Walls: Ceiling and wall cleaning should be part of the cleaning maintenance of your business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, we can help.
  5. Document Restoration: Document loss from water damage is an extremely expensive endeavor, which can financially ruin businesses in Parkersburg, WV and surrounding areas. Sublimation (document restoration) can save your business in a time when your information is key to keeping it alive. Click here to read more on this.
  6. Odor Removal:  Odors effect staff and customer experience and can also be a sign of a potential health issue ahead. SERVPRO’s expert technicians can not only identify the source of the odor (which may lie deep in the walls, carpets or foundations, they can successfully remove the cause of this, instead of simply masking it (for it to return later).
  7. Sewage:  Sewer backups are an emergency.The water may contain viruses, bacteria, and other microbes that cause serious illnesses. If you have any issues regarding sewerage please contact SERVPRO immediately on 304-428-7378.
  8. Trauma and Crime Scene:  After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk. SERVPRO responds immediately with protective equipment and experience to safely clean trauma and crime scenes.
  9. Vandalism:  Vandalism and graffiti will deter your customers and cost a lot of money. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. (Click here for some tips on how to deter graffiti and vandals before they strike)

No matter what your needs may be, we have a commercial a cleaning solution for you.  Call us today for more information or to set up an appointment 304-428-7378 or contact us online by clicking here.

4 Common Water Issues in West Virginian Businesses (Do THIS to avoid them)

1/18/2021 (Permalink)

Do you want a $100,000+ water restoration expense? This is what some of the most dramatic bills have been in the past two years but avoiding it might cost only a few hundred dollars.

In this post you will see 4 of the leading causes we’ve seen create dramatic water damage to West Virginian Businesses, as well as a few tips that must be (seriously) considered in order to manage these dangers.

Danger 1: Pipes (cracks & loose fittings)

There are two points within this one that must be addressed. These issues happen over time and it is regularly over looked or even ignored by businesses.

Unfortunately the longer the problem is overlooked the bigger the damage potential grows. For example there may be multiple points that can burst at once, creating a wider diameter of damage to your office or building (making it even more costly to remedy).

Very cheap suggestion: Does your business have a routine, building-wide pipe check? If no, then arrange for that. Even doing this once per year will dramatically decrease the risk to your business and it is not going to blow the bank.

What would you rather do? Pay $1,000 a year for 10 years to check? Or $50,000-$100,000 in damages?

Danger 2: Plumbing Backup

This is the most common issue we are called in for. A backed up sink pipe is one thing, and a backed up toilet is uncomfortable for even the strongest of stomachs in your workplace.

Tips to avoid this issue: Stay away from anything that solidifies in pipes. Obvious things include plaster or grease, but lesser known items include cooking oils. Cooking oils build up over time and solidify in pipes. If possible allow oils to cool and then dispose in a trash disposal. Or if time is sensitive, run hot water simultaneously down the drain with the oils and continue for 30 seconds after.

Danger 3: Fire Safety Sprinkling System

One of the most expensive issues to go wild in your business. A faulty water system will damage everything in your business and cover the most ground possible.

A simple faulty trip of the fire safety may result in the entire system being initiated, possibly damaging all computers, desks, carpets and walls.

Damage from this example can be financially crippling to most businesses, from restoration of the foundations, to refitting the entire business and replacing all equipment. Not to mention any lost data to the business from computing damages.

Tips to avoid this issue: Have regular safety inspections for your fire safety systems. Do you do this now? How often do you do it? Suggestions range from every 3-6 months. The more frequent, the safer you will be.

Danger 4: Foundation Cracks

While yes, this is often a landlord responsibility to keep on top of, can you financially afford for water flooding? Time where your business is closed due to restoration and/or rebuilding? If no, make sure to follow these actions:

Tips for avoid this issue: Speak with your landlord and have an agreement (in writing) that they will conduct routine foundation checks (at least every 6 or 12 months) to check thoroughly for foundation weaknesses including cracks or holes. If they don’t want to do this, explain the expensive risk they are taking.

If you have any further questions please do not hesitate to call our team on 304-428-7378 or email your questions to

We hope this has helped.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties


1/11/2021 (Permalink)

2021 is here and there does not seem to be an end to the pandemic restrictions in the immediate future. but should we bother about sanitizing our homes and businesses for COVID?

This layered (and perhaps annoying) question has so many differing views on the internet and traditional media from “is the virus even real?” to pure fear. So …

Is COVID actually real?

The short answer … yes.

Symptoms such as loss of smell and taste are not flu-like symptoms. But …

Do we really have to be safe?

Let’s remove emotion and (even) science for a second and look at what we know is happening:

  1. If COVID cases rise in areas the authorities have the ability to restrict (or even close) shops and other venues. This effects people’s livelihood drastically.
  2. People are getting sick from COVID and it spreads very fast.

So the question we have to ask ourselves is: "Do you want your business to be responsible for spreading this?"

True or not, the news picks these stories up fast to "notify the public" and the fear surrounding those venues lingers long after the event.

Do we really have to sanitize?

No, you don’t have to because it’s your choice. And so your choice can be as educated as possible. Here are the pros and cons of sanitizing your home or business:


  1. Sanitization gives a little peace of mind to anyone entering your home or business.
  2. Sanitization minimizes the chances of spread of infection and disease if it is present.
  3. (Businesses) COVID poses a lot of financial risks. If your venue is deemed “a hot spot” it could result in very bad publicity or even closing down for safety measures.


  1. Sanitization is a cost. So weigh up your risks of not sanitizing verses sanitizing before jumping into a decision.
  2. Sanitization if not forever. It does not mean your home or venue will not have germs come back. Sanitization removes what is currently there, if something comes afterwards … it’s there.
  3. Too much sanitizing can be dangerous to our health. Make sure to not overdo it if you’re doing it yourself. Or better yet, ask a professional for advice.

Today, COVID bears risks beyond just health, it is now a financial risk. Consider all the options above before sanitizing your home or venue. Can you afford the risk?

If not, please call our team to find out if your home or business should have sanitization: 304-428-7378 or contact us through our contact us page.

Keep safe,

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties

Merry Christmas from your local SERVPRO in Parkersburg, West Virginia

12/25/2020 (Permalink)

This is the time of year that we cherish our families, sit in front of a warm fire and enjoy a big, delicious meal. 

The whole team at SERVPRO of Wood, Richie and Pleasants Counties wants to extend a warm and loving Merry Christmas, Happy Holidays and a Happy New Year. 

To keep yourselves safe this time of year, please take all necessary precautions.

If you're not sure of some of the possible dangers to family homes this time of year, please have a read through some of these free tips.

3 Christmas Fire Dangers That Could Burn Your Christmas Cheers (and how to avoid them)

After Storms Hit: These 3 Actions Could Save You Thousands

Wishing You A Merry Christmas!

Do THIS to Avoid Snowfall Damage to your Roof

12/21/2020 (Permalink)

Article at a glance: 

  • The dangers of snowfall and how it can damage your home
  • How to save thousands in restoration and cleanup 

Everyone dreams of a white Christmas, but is your home prepared for heavy snowfall? Every year, family homes in West Virginia have to undergo restoration work due to damage caused by heavy snowfall. Take these few steps to making sure your home is ready for snow, and save thousands in restoration costs. 

How does it damage my home?

  1. Water damage - When snow and ice on your home begins to melt it needs sufficient drainage for your home to avoid damage. At this time, clogged gutters and roof leaks will make themselves known as the water begins to come into your ceiling, or around the foundations of your home. 
  2. Electrical damage - Water pooling is common in winter, and may go unnoticed at first. If water enters your attic, or the structure of your home, you’re likely to end up with damaged electrical appliances and circuits. 


Follow these two simple steps to ensure your home is ready for winter snowfall. 

  1. Check your roof - Before snow begins to fall and the rain starts, check your roof for any cracked tiles or openings. Look for any cracks or openings that may have occurred during Summer and Fall. One small crack could create damages worth thousands if not fixed. SERVPRO advises seeking professional help if you are at higher risk of injuring yourself by performing this check.
  2. Clean the gutters - After Fall, it is common to have gutters filled with leaves and debris. This clutter will create many problems, minimizing water flow when the ice begins to melt. This water can effect walls, ceilings or even foundations of your home. Again, these damages could cost thousands to restore. 

If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Articles:

How To Fix Clogged Gutters

Avoid Frozen Pipes This Winter

3 Christmas Fire Dangers That Could Burn Your Christmas Cheers (and how to avoid them)

12/15/2020 (Permalink)

It’s meant to be the most wonderful time of the year but do you know how to keep it that way and avoid dangerous fires? You may not want to think of “what could go wrong”, but let’s prepare on how to avoid it, to ensure safety this Christmas.

Lucky for you, it only takes a few simple steps to keep your house and family safe during the festive season. When you finish this article, you’ll feel confident and safe celebrating Christmas at home. 

3 Festive Dangers & How To Avoid Them

  • Christmas Light Fires - Christmas lights bring families joy every year, but these festive decorations can often spark fires. Before lighting up your house and tree, be mindful to check each bulb individually and ensure they are not damaged. Also check for exposed wires inside and outside, because when they get wet, they could create a deadly spark on your Christmas tree. 
  • Fireplace Decorations - Stockings upon the fireplace can turn your home into a Winter Wonderland. Would you know what to do if they caught fire? We don’t often consider the dangers of such a beautiful decoration, but they can quickly help a flame escape the fireplace. When decorating, keep a safe distance between your stockings and the fireplace. If possible, avoid decorating the top and sides. This will give you peace of mind when trying to keep warm at Christmas. 
  • Candle Flames - Candles are responsible for hundreds of fires each Christmas. Getting caught up in Christmas festivities might mean we leave candles burning during the night, or place flammable items next to them. To reduce the risk of fire make sure there are no lit candles in your home before you go to bed, or in easy to reach places. Something as simple as keeping candles off coffee or dining tables could stop a fire from starting. 

Read our related articles and make sure you’re prepared for the worst case scenario. Not only will you save thousands in repairs, but you could save family and friends from deadly flames. 

If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Articles:

How To Save Your Pets From Fires

Save Money After A House Fire

3 Ways To Protect Your Business From The Damage Of Mold

12/14/2020 (Permalink)

Article at a glance: 

  • 3 ways mold can damage your business
  • How to save thousands on mold removal & restoration

Have you ever considered the value of your business in your warehouse or office alone? Would you know how to remove mold and save thousands in restoration?

We don’t tend to consider the financial damage a mold outbreak would have on our business. Fortunately, we have a few tips to help you save your business thousands. 

3 Ways Mold can Damage your Business

  1. Damage to purchasable goods - In most small and large businesses, stock is stored before sale. If mold began to grow on these items, they would no longer be in a saleable condition. Replacing damaged goods could cost you hundreds, and even thousands before they’ve even left your business. 
  2. Stains & Odors - When mold grows and isn’t removed fast enough, it can leave awful stains on ceilings, walls and other items. , mold can often be smelt as well. Having stains and odors in your place of business will likely turn customers away and in seek of nearby competitors. 
  3. Close of business - Mold growth can quickly become hard to control, and pose as a health risk to employees and customers. At this point, your business may have to close for thorough cleaning and removal. Closing a business may result in a huge loss of profits, and even a loss of long-term customers. 

3 ways you can save your business before it goes under

  1. Check for moisture - Mold grows in dark and moist parts of our businesses, like basements. It is vitally important to check your business for any residual moisture or leaks from pipes and taps. By checking regularly, you will likely find mold be able to remove it effectively before it grows out of control. 
  2. Store your stock in a safe place - If your business holds expensive stock on site, it is important to store them in a safe place. An ideal environment for stock to remain undamaged would be a well circulated room with natural light. Air circulation and light could mean the difference between a year in profit or loss. 
  3. Don’t wait for restoration - You can save thousands by treating the problem as soon as you find it. If you do locate mold in your business, be sure to check and move any stock you are storing. Once the expensive items are out of the way, begin cleaning the mold with vinegar and a sponge. If there are any stains leftover, be sure to reach out for professional help to ensure it doesn’t regrow or spread. 

We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Articles:

Black Toxic Mold - What You Can Do To Avoid It

Is Mold Hiding From You?