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What To Do If Your Basement Floods (4 Steps)

11/23/2020 (Permalink)

Article at a glance: 

  • Common causes of basement flooding
  • What to do if your basement floods

If the worst case does happen, what can you do to save thousands in water restoration and keep your family safe? Follow SERVPRO’s simple guide to keep your belongings and family safe. 

4 Things To Do When Your Basement Floods 

  1. Shut Off Electricity - Shut off electricity immediately. Not only will this keep your family safe, but will save you thousands in appliance replacement once the water has been cleared. SAFETY TIP: If you are wet or in water, DO NOT attempt to turn off the electricity because this is an electrocution risk. Remove yourself and anyone else from the premises and wait for emergency services. 
  2. Find The Source - If it is safe to do so, enter your basement in protective clothing and locate the source of the flooding water. This might be an open window, or clogged drain. 
  3. Start Removing The Water - If the damage is minimal, begin removing water with towels or a wet vacuum. This will help remove the bulk of the water, and fast track you to removing excess moisture in your basement. 
  4. Get The Air Moving - Once the water has been removed, and flooding has stopped, open windows and doors to begin circulating air through your basement. This will help remove any leftover moisture, and stop any further damage to your belongings. 

We hope that this has helped and you have found value. If you have any further questions regarding professional water removal and water damage restoration please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Read Further:

How to Check Your Sump Pump (SERVPRO owner’s sump pump almost didn’t work!) - Video

Shave Thousands Off Your Storm Bill

3 Things that will FLOOD your Basement (and how to Avoid it)

11/16/2020 (Permalink)

Article at a glance: 

  • 3 things that cause basements to flood
  • How you can avoid spending thousands on basement flooding

It’s too often that homeowners are met by murky water when they enter their basement. Water build up and other factors make the lowest point of your home an easy target for flooding. 

3 Things That Cause Basement Flooding: 

  1. Insufficient Drainage - Water needs to escape. Otherwise water will build up around your basement walls. If not fixed quickly this water can become heavy enough to break through. Your basement is the lowest part of your home, therefore all excess water is highly likely to flow down to your basement as a result of poor drainage.  
  2. Faulty Sump Pump - This pump could mean the difference between catching a flood right as it starts, or spending thousands on restoration work. A sump pump is triggered automatically when water enters your basement. This little guy (or gal) could save your belongings and your pockets. Be sure to routinely check your sump pump because if it isn’t, this season might be very expensive. 
  3. Heavy Rains - Unfortunately for most, cracks or bad drainage is found out after the damage has occurred. Heavy rains are the most common cause of basement flooding, and make your insufficient drainage a nightmare when it’s too late. Heavy rains mean excess pooling around the foundation of your home, and make your basement an easy target. 

We have put together some tips to help you avoid basement flooding (and the huge bills that come with it). Follow our simple steps to keeping your home flood free. 

3 Tips To Avoid Basement Flooding: 

  1. Clear Gutters - A simple way to keep your basement safe is by regularly checking your gutters for any clogs. Ensuring the gutters are working efficiently means you can avoid any water pooling around the foundations of your home. 
  2. Check Your Pumps - Don’t just pay attention to your pump when it starts to rain. Check it throughout the year to ensure it is in working condition. Having a machine that automatically pumps out water will save you thousands by keeping your belongings dry and out of a pool of water. 
  3. Always Close The Window - So simple, but so easily forgotten. Too often we see homes that have flooded because of an open basement window. Pooling around the window may result in water flooding into your basement, and catching electrical on its way down. When the rain starts, triple check your windows are closed and not at risk of breaking. 

We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Read Further:

Types of Water Damage

How to Check Your Sump Pump (SERVPRO owner’s sump pump almost didn’t work!)

How To Avoid Thousands In Damages From West Virginia Storms

THIS Silent Danger Could Cost Your Business Thousands

11/2/2020 (Permalink)

Article at a glance:

  • The dangers of mold in your commercial property
  • Save your business thousands in mold removals fees with our easy tips

The health and safety of your staff and customers directly affects your bottom line. A sick staff member costs you money. A poor review or experience for a customer can create widespread negative opinions of your business. Mold is always growing, but if not managed, it can create financially crippling outcomes to your business.

The Dangers of Mold to your Business:

  1. Loss of Business - Do you enjoy entering a store that smells moldy? This unpleasant odour could easily turn potential customers away from your business. Just as it turns your away from other businesses. Even if the mold has not yet developed a smell, it has likely made itself known in the form of black or yellow stains on walls, ceilings and floors. But wiping it away doesn’t remove it properly (we’ll explain what you can do later).
  2. Damaged Goods - Mold doesn’t just grow on structural elements of your property, it can also develop on various goods. Clothing, furniture and other items can easily become covered in mold, leading to a huge decrease in revenue for you and your business. These items may not be able to be restored for sale and cost you more money again.
  3. Health Problems - When running a business, the health of staff and customers must always be considered. If not managed properly, both can lead to a poor reputation (negative news spreads much faster than positive) or even in the worse case scenario, taken to the courts. 

How to save your business THOUSANDS: 

  1. Keep Ahead of it - Mold may seem harmless in the beginning, but can grow in a matter of days to a dangerous level. Act quickly when you see it by scrubbing the growth away with vinegar and a toothbrush or sponge - don’t just wipe! If you’re concerned about regrowth, seek professional assistance. (Remember, in most cases what you see is just the surface of the problem).
  2. Protect your Stock - take care of stock and other items in your business by moving them away from visible mold. Contain the issue area and seek assistance in removing it. If any stock has already been affected, remove the mold with a hot wash immediately. 
  3. Create Routine Checks of the Premises - Expensive mold problems can be avoided at a very small price by creating a routine check (perhaps monthly). Check if any parts of your property are exposed to moisture, check them every few weeks to ensure you do not have a mold outbreak. Another helpful resolution may be to tackle the root of the growth e.g. leaking taps or water damaged items. 

We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Read Further:

4 Ways to Remove Mold WITHOUT Using Us

Black Toxic Mold - Here’s the Dangers of It

3 Ways To Keep Your Family Safe During Storm Season

10/26/2020 (Permalink)

Article at a glance:

  • The dangers of storms when you’re unprepared 
  • 3 ways to stay safe during storm season

Are you prepared for if a harsh storm hits your town? Storms can be extremely dangerous. Not just to our homes and possessions, but to our lives and family. 

To help your family stay safe during this storm season follow these 3 tips for storm preparation. 

3 Tips To Stay Safe This Storm Season: 

  1. Turn off all electricals. Water damage brings expensive repair bills but the immediate danger to your family comes from sparking and short circuiting, which can be deadly if you’re nearby. If a large storm is forecasted, be prepared by ensuring you turn off all electrical appliances and power to your home. This will minimise chances of fires starting in the home from short circuits as well. 
  2. Keep your garden maintained. Most of the damage from storms comes from the objects around the home. It is vital that large trees and plants are trimmed all year round, especially when storm season is approaching. By keeping your garden maintained, you may avoid damage from falling trees, or worse, injury to your family if they fall on your house.
  3. Check for leaks and cracks. It’s common to roof leaks when it is too late. Check your roof for cracked tiles frequently throughout the year (perhaps once every three months) and make sure any issues are fixed immediately. This will reduce chances of flooding/leaks in your home during a storm. 

An easy way to make sure you remember these helpful tips, is to put them in your calender! By setting a reminder every couple of months to check your roof, or have a day of gardening, you can ensure you’re ready when a storm hits. 

We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

These 3 Tips will Shave THOUSANDS off your Bill when Storms Hit West Virginia

10/19/2020 (Permalink)

Article at a glance:

  • How the restoration process works
  • 3 tips to shave thousands off your bill 

Storms are even scarier when they end with a bill totalling THOUSANDS! We want to help you save money after the next big storm, and help you stay safe. 

The Restoration Process

We all know that water restoration can be an expensive and time consuming process, but how does it really work? There are a few steps SERVPRO takes to ensure your home or business is restored as quickly as possible. 

  1. Assess the damage - Before we get to work, we need to know how extensive the damage is, and plan how to fix it. 
  2. Extract the water - Using large pumps, we remove (on average) thousands of gallons of water so we can begin replacing or drying the damaged areas. To reduce the risk of mold growth, and further damage, we start pumping out the water as soon as possible. 
  3. Begin drying - After most of the water has been removed, the SERVPRO team uses equipment to get the remaining water from hard to reach places. The dehumidifiers allow our team to remove any remaining moisture. 
  4. Cleaning up - To complete the process, we always clean and sanitise the affected areas. This will remove any odour caused by the moisture, and clean restorable possessions. 

3 Tips to Saving Thousands

Water damage from storms doesn’t just affect your property, but it can also damage everything inside. Follow these simple tips to save thousands after the next storm!

  1. Don’t leave damp items on the floor. Hang them up and allow them to start drying immediately. 
  2. Begin the restoration process by mopping and blotting the water affected areas. This will stop the water from damaging areas any further. 
  3. Turn off all electricals as soon as the water enters your home. This will stop any of your appliances from getting damaged or destroyed.  

We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

DO THIS to Keep Your Pets Safe Before & After Fires

10/12/2020 (Permalink)

a happy puppy looking over its owners shoulders Their life is our responsibility

Article at a glance:

- 3 precautions to take before a fire starts

- 3 Steps to take after a fire starts that will save your pets

Fires start and spread quickly, especially with the flammable items that fill our homes. Do you want to be caught in a fire, unprepared? Take a close read of the points below. Go over them a few times because your pet's life may be at stake.

3 Precautions To Take Before A Fire

  1. Ensure your pet's bed isn’t near any items that are highly flammable. Household items like curtains or chemicals are dangerously fast to go up in flames. Keep your pet's bed(s) near easily escapable areas, such as the front or back doors (we know this might sound crazy in day to day).
  2. Place a leash near the front door. When a fire breaks out in your home every second is crucial. By placing their leash near the door you will know exactly where to go in the frantic moments. This saves more confusion when you’re outside, trying to keep your pets close to you.
  3. Train your pet(s) with basic (but vital) commands. It’s vitally important that your pet knows basic commands like “come”. This simple but effective step will also save time when leaving the house. It may also help you avoid having to search for your pet.

3 Simple Steps To Take After The Fire

  1. Place your pet on a leash. Not only will this help them feel secure, but pets commonly try and escape when they feel stressed. Having them on a leash will reduce the risk of them running away, or getting injured outside the house.
  2. Give your pet water. It’s likely your pet will become hot and dehydrated after being around a fire. Make sure they have access to drinking water once you have left the house. This will help stop them from becoming overheated. 
  3. Make sure your pet is okay. Look and feel for any burns or injuries. It is recommended that you take your pet to a local vet for a general health assessment as soon as possible.

We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Articles:

Silent Water Damage - 3 Things You Need to Know

Crawlspace Waterproofing - How It Can Help You Avoid $10,000+ in Damages

How to Avoid Frozen Pipes This Winter (MUST do This BEFORE Winter Comes)

9/28/2020 (Permalink)

Article at a glance:

  • 2 Reasons You Don’t Want Frozen Pipes in Your Family Home
  • 3 MUST DO things for your Indoor Pipes
  • 1 MUST DO and two optional things for your Outdoor Spigots

Frozen pipes costs West Virginian families hundreds of thousands of dollars in damages each year. A burst pipe can lead to a flooded basement, which leads to a potential insurance bill of over $20,000. Your actions can avoid this happening to your family home by doing some very simple actions. 

First, let’s understand what can come from a frozen pipe. Don’t skip to the next section or you might miss some important information.

  1. NO RUNNING WATER. Frozen pipes mean your faucet trickles, instead of a nice flow. This can be financially dangerous as time goes on. Each time you turn on the water, the water might be backing up in the pipe and seeping into the supporting walls. Damaging them slowly and/or providing an environment for mold to thrive.
  2. EXPLODING PIPES. When our pipes freeze, a significant amount of pressure can build up between the faucet and blocked pipe. When this continues to increase, the likelihood your pipes are going to explode continues to increase. This explosion wreaks havoc in your home, from the basement to the supporting walls.

You do not want this inconvenience to happen to you or your family. This remediation process can be not only expensive but timely too. By following this checklist you will be able to dramatically minimize the likelihood of water damage from frozen pipes in your home. 

  1. Keep your home warm. Turning up the heat in your house can do wonders for the pipes hidden in your walls or floors. Allowing heat into usually cold rooms will help the pipes stay frost free all winter long. 
  2. Leave doors open. If you have pipes under sinks, or exposed pipes in your cabinetry, leave the doors open. This will help warmer air circulate around the pipes, and keep them warm. 
  3. Switch off the water. This one is vital! Doing something as simple as turning off an unused water supply to your garden can help your outdoor pipes and hoses stay defrosted. Try to get into the habit of switching your water on outside only when you need it. 


3 Simple Steps to Avoid Up to $10,000 in Damages from a Frozen Spigot

It is important to note that once pipes burst you will need professional assistance. If the worst case happens, be ready with towels and tape to temporarily slow the flow of water while you wait for the experts. If you notice any signs of frozen pipes such as slow water, follow our tips or reach out.

If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Articles: 

WATCH NOW: Avoid $10,000 in Flooding Damages in Under 2 minutes

4 Ways To Remove Mold WITHOUT Professional Help

9/20/2020 (Permalink)

Article at a glance:

  • Unattended Mold May Be Dangerous, so do this ...
  • Our simple guide to mold removal, and the maintenance of at-risk areas

Mold is a sneaky and common problem in most West Virginian households. Especially in the fall. ‘Out of sight, out of mind’ is a dangerous mentality. Simply wiping away mold will not save your property or wallet. In fact, by doing this you may be creating a bigger problem (we will show you how to avoid this soon). 

Lucky for you, mold removal is safe and affordable when you know exactly how to do it. At the end of this article, you’ll feel confident enough to tackle the smelly problem yourself, and keep it away. 

The Dangers & Damage of Mold

  1. Stains & Odors - Have you ever smelled that musty smell when you enter a room? That unpleasant smell that leaves guests feeling uncomfortable but most likely feeling too polite to say anything. What’s more embarrassing is that you might not even smell it anymore! In addition to this smell, the mold may have grown on the surface of cupboards, floors and walls, creating awful stains. These stains are often black or a deep yellow. While you might be able to wipe the mold off, you might be stuck with discoloured walls. 
  2. Clothing Damage - Mold can appear within 24 to 48 hours. While you might only see a stain on your cupboard, mold can also migrate into your clothing. Be careful of this because replacing or repairing your mold-damaged clothing can sometimes cost over hundreds of dollars.
  3. Health Effects - Your health comes first. Not only does mold target and damage beloved items and the structure of our homes, it can also have serious effects on your health or your family’s health. Follow our easy mold removal tips below to help keep everyone, and everything safe. 

Mold can be dangerous, and can be expensive to remove. But can you do it yourself? YES! (Well, to a degree). Mold removal doesn’t have to be expensive to fix if we treat the problem accordingly. So follow our helpful tips on removing mold confidently in your home. 

How to Take Care of Mold WITHOUT Professional Help

  1. Wash your clothes and avoid that large shopping list! As soon as the mold is discovered do a thorough clean of your clothing. To thoroughly kill the mold, try adding vinegar or baking soda to your washer. 
  2. Act Fast. If you hesitate you’ll need to mold remediate. The smallest speck of mold can create big problems. Time is your enemy and the mold’s friend. As soon as you notice a smell or stain, wipe it away and thoroughly clean the area.
  3. Water won’t help. When it comes to mold, you will need to tackle it with something stronger. Try mixing ¼ water, 2/4 baking soda and ¼ white vinegar. This strong blend will help get rid of the smell and stain. 
  4. Don’t wipe, scrub! If we want this problem gone for good, we can’t just wipe it off the surface. Use a rough cloth or toothbrush to scrub the area clean. 

Please note that mold often grows below the surface. It grows within the drywall, under wood and within our furniture. Cleaning this thoroughly can be extremely difficult, but if it’s not taken care of fast, the mold will continue to grow throughout your home.

If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Articles:

Black Toxic Mold - What You Can Do To Avoid It

Is Mold Hiding From You?

The 4 Expensive Dangers of Cluttered Gutters - How You Can Easily Avoid Them in Your Home

9/14/2020 (Permalink)

Article at a Glance:

  • You will know 4 Dangers of Gutter Clutter can cause devastating damages to your home
  • You will be given 3 Easy (and free) tips on how to avoid it

Gutter clutter can create a multitude of problems for your home. It’s a silent beast that hides in your gutters, slowly creating large, expensive problems. And these problems can cost upwards of thousands of dollars of damages to your home.

While the falling leaves look beautiful this time of year, it’s what you don’t see (or think of) that creates the devastating damage to your home. Thankfully, it’s easily avoidable. When you have finished reading this article, you will be better equipped to avoid the unnecessary damages. 

First, we will take you through the problems (knowing how and why is the most important part, so read thoroughly). Then we will give you 3 easy steps to follow. These 3 steps are proven to be HUGE savers (and they’re free!).

Danger 1: Damage to Home Foundations

Cluttered today, deep water damage tomorrow. Clogged gutters are infamous for causing water overflow into the foundations of properties like yours. While this doesn’t sound so bad, the water flow can cause crack foundations, weakening them, which ultimately can become a huge safety risk to you and your family.

Danger 2: Damage to Roofs

Water leaking into the roof can be an expansive problem (meaning it starts small), but the water breaches deeply into the wood and plastering. Certain structural components such as; door frames, the inside of walls, and ceilings reach a critical point quickly. This critical point results in cracks, rotting and even collapsing of the roof or walls.

Danger 3: Electricals

Electrical corrosion is a common (and often silent) problem in the homes of West Virginia. While electrical corrosion can happen from a multitude of reasons, cluttered gutters are one of the causes you must be aware of. As water overflows, leading into the roof or foundations, the moisture (or even water) will corrode electricals, and repair of these can be costly (not to mention the fire danger).

Danger 4: Creepy Crawlies

Insects and parasites love water, they love the damp and they especially love hiding spots. Gutters filled with wet leaves are their equivalent of an island paradise. Flies, mosquitoes, cockroaches and termites carry many germs, into your home and creating a home for them in your gutter only brings more to your home. 

(If you're unsure of insects in the home, or even want to have them gone, we recommend our local Pest Control Lamp Pestproof in Vienna).

The 3 Easy Steps to Avoid These Dangers

Follow these easy steps and the likelihood of the above dangers will dramatically decrease.

  1. Check your gutters regularly: Make it a routine to check your gutters at the beginning and end of each season. An hour or so every 3 months is worth the risk of tens of thousands of dollars of damage.
  2. Be on the look out for an unusual increase in insect activity: If you notice an increase in insects around your home, especially mosquitoes, check the state of your gutters.
  3. Maintenance of your garden and trees: Keep your trees and plants pruned. Don’t allow them to overgrow. A great suggestion is to keep this as part of the seasonal gutter check.

We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Articles:

Silent Water Damage - 3 Things You Need to Know

Crawlspace Waterproofing - How It Can Help You Avoid $10,000+ in Damages

5 COVID-19 Myths Debunked: What You Can Really do to Keep Safe

8/31/2020 (Permalink)

At A Glance:

Myths Debunked

  • 5G Mobile Network Towers
  • The Age of People Who Are Infected
  • The 10-second Cough Myth
  • The Sun & Hot Weather
  • Masks & Exercise

What You Can Do

  • Vitamin D
  • Exercise
  • Eat well
  • Mask in populated areas


The information floating around the internet and media outlets is becoming very hard to follow. One minute it’s yes to masks, then no, then yes again. Then it’s surfaces hold COVID, then they don’t, then they do again.

It’s hard to keep up! What’s more dangerous is the widespread myths and conspiracies that are taking over our rational thinking. We have put together 5 of the myths that we have to debunk so that we can focus on what we can do. Enjoy:

Myth 1: COVID is from 5G Towers

The online conspiracy that 5G towers are creating radiation poisoning and the government is covering up this by saying it’s a COVID-19 virus - FALSE.

The truth is that COVID-19 is a virus. Viruses cannot travel through radio waves or mobile networks. COVID-19 is a novel Coronavirus. Coronaviruses are not new. Much like influenza, each year there are new strands that mutate and COVID-19 is a new Coronavirus mutation which was originally only in specific animals, but now it has mutated to humans.

Myth 2: Coronavirus Only Affects Old People

The truth is that COVID-19 can affect and infect people of all ages. The immune system is the underlying factor of what determines the risk of fatal COVID infection. Not the patient's age.

Myth 3: The 10-Second Cough Test

The myth was that if you can hold your breath for 10 seconds without coughing you’re unlikely to have COVID.

We have no idea where this online myth appeared but sad to say it just isn’t that easy to determine whether you have COVID or not. Currently the only method to safely determine COVID infection is through an approved nasal swab test.

Myth 4: The Sun & Hot Weather

There are myths going around that the sun and hot weather fights COVID.

According to The World Health Organisation this is unfortunately an inaccurate statement. While it is still believed that UV (the light emitted directly from the sun) can kill COVID droplets immediately there are still plenty of “sunny” countries that are returning COVID numbers.

So while there are elements of (alleged) truth to this statement, we urge you to still be careful.

Myth 5: You Should Exercise with a Mask On

Exercising with a mask is actually NOT good for you or your health. Wearing a mask while exercising can limit the ability to breathe comfortably. As sweat builds up in the mask, it can become wet and stick to your mouth, making it harder to breathe.

WHO advises not to wear masks while exercising.

What Can You Do?

Build Your Immune System!

With everything happening with this pandemic it has been a wake up to all of us and the great importance our immune system plays in fighting off disease (and viruses). Here are some ways that you can boost your immune system: (we are not medical advisors, we urge you see a doctor to confirm these)

  • Take Vitamin D supplements (our body needs this and supplementation is the best form)
  • Vitamin C supplementation
  • Exercise regularly
  • Improved eating: add leafy greens and vegetables to every lunch and dinner.
    • remove sugar from your diet as much as possible.

Wear A Mask In Populated Areas

Masks help reduce the risk of cross-infection. When going to highly populated areas such as shopping malls or restaurants we advise wearing a mask.

Get the home safely disinfected by professionals

Our team offers thorough disinfecting options against COVID. To find out all information about this service click here now.

We hope that this has helped. Please share this article to your social media to help spread the word.

From the team at SERVPRO of Wood, Ritchie & Pleasants Counties.