Recent Posts

Review from Emily on our Water Damage Services in Parkersburg, WV

1/28/2022 (Permalink)

We love hearing incredibly positive reviews and we received this review on Google from Emily in Parkersburg, WV regarding her Water Damage Restoration Issue.

Kind Words from Emily

"We ended up having a condensation leak in our basement which resulted in water sitting under our new floors. We wanted to be sure it would be taken care of the right way & that no mold would accumulate, even if that meant having to take up the floor.

These guys were great! They were quick to get out here, very well mannered, quality work & well knowledgeable! We did end up having to take up about half of the flooring so we’ll try to match or replace the whole thing if needed, at least I know it'll be safe with no issues now & that's all that matters!

They even took care of some mold they found starting on the walls etc & I am so grateful. Worked easily with our home insurance company & everything was a breeze. Glad we were able to find out about SERVPRO to take care of us!"

We always appreciate your feedback and kind words

Please keep your reviews coming in. It makes us so happy to hear that we are helping and this keep our fire lit!

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties

Wood County Hit Hard with the Most Snowfall in (maybe) years

1/25/2022 (Permalink)

There have been numerous snowstorms and snowfall in the Wood County region the past week with 12 inches of snow falling in some areas on Tuesday 18th January. 

Keep Safe on the Roads

With the dangerous black ice on many roads we please urge that you drive safely on the streets and beware. 

Protect Your Home from Potential Issues

During snow storms and extremely cold winters like this one there are many things we urge you to look out for. These areas that we are about to list below (with proactive tips) will help you avoid disaster so that we (hopefully) are not needed to be called.

How to Safely Thaw a Pipe (PLUS Something You should Seriously Avoid)

A frozen Pipe Could Cost you $20,000! *Do this FREE thing BEFORE Winter* (also now if possible!)

What to do if Your Basement Floods (4 Steps)

Sublimation - Why it is the Best Way to Dry Vital Documents?

Keep Safe!

Sending cheer and positivity your way. Please keep safe during this crazy weather. 

The team at SERVPRO of Wood, Ritchie & Pleasants Counties

Christmas Fire Dangers to Your Home ** and how to avoid them in 2021 **

11/29/2021 (Permalink)

Christmas is meant to be a time shared with your loved ones. A positive time filled with laughs, not tears (unless they're crying with laughter).

But something so small and simple can grow into destruction.


And in this festive time, there are so many fire hazards that are out and about in your home that are not around the rest of the year.

Here are three common Christmas fire triggers in your home.

3 Common Areas Christmas Fires Start

  • The Christmas tree the lights on the trees can heat up and cause a fire in the home.
  • Fireplace decorations being so close to fire, they can be a hazard for catching on fire.
  • Candle Flames they are so beautiful, but we easily forget about them, and this creates a problem waiting to happen.

So what can I do without Ruining the Joy of Christmas?

  • The Christmas Tree ornaments Make a habit of checking all your electrical decorations and lights before turning them on for the first time. After sitting in storage for 11 months a lot of decay and/or damage can happen, making them a risk to short circuiting or sparking.
  • The Fireplace decorations - keep all items at least 4 feet (ideally 6ft) away from the fire place.
  • Candle Flames - if possible avoid using candles with open flames. Either use cover flames or even electronic candles (some of them now look so real!). If you really cannot avoid open flames (or any flames for that matter) then never leave a room unattended if a candle is lit.

By covering just these simple steps you will dramatically reduce the risk of home fires (big and small) and ensure that you will really enjoy this Christmas.

Keep safe and enjoy this beautiful time with your loved ones.

Merry Christmas from the Team at SERVPRO of Wood, Ritchie & Pleasants Counties.

How to Safely Thaw a Pipe (PLUS Something You Should Seriously Avoid)

11/29/2021 (Permalink)

With Fall coming in fast, there’s no denying it is getting cold in Wood County! So this is a little reminder that if you’re pipes are starting to freeze it’s important to correctly thaw them otherwise you may be putting your pipes at risk of cracking. A cracking pipe can create much bigger problems.

1. Turn off the Water Supply

Turn off the water supply to the section of the house where the frozen pipe is. If this isn’t possible, turn off the entire house. This is because frozen water may be acting as a plug, backing up the water, putting pressure on the pipes, risking a burst or crack.

2. Have a mop, bucket at towels on the ready

This is just in case of a leak. At times there may be a leak (minor or major) and it’s important to catch the water before it goes too far and wide.

3. Use a space heater, heat lamp or hair dryer

Using these appliances will help the pipe to slowly, and safely thaw out. It’s important to avoid using a propane torch because the propane torch can be a high risk for fire.

[Another option]

Wrapping the pipes with thermostatically controlled heat tape (prices range from $50 to $200, depending on the length you’re needing) is a really neat and effective way to thaw out frozen pipes (but more pricey than the methods in point 3.

We hope this has helped. Keep safe this fall and winter and a happy thanks giving from the team at SERVPRO of Wood, Ritchie & Pleasants Counties.

Related Topics:

A frozen pipe can cost you $20,000 in Damages ** do this FREE thing BEFORE winter **

How a small amount of water in your home can create a major health hazard (and how to resolve it)

2 MINUTES to Save Your Business A FEW THOUSAND Dollars

11/22/2021 (Permalink)

Flooding and water damage in West Virginian Businesses can become quite costly in a matter of moments.


By taking 2 minutes to read this blog post now (when you don’t really need to) you will be better equipped if that time comes.

5 Simple Steps to Take Before We Arrive

  1. Turn off any electricity immediately - this is a high danger to all persons in the building. Electricity travels through water extremely fast and can injure or even kill. Please do this immediately, but only if safe to do so. Do not put yourself in danger.
  2. Stop the Water at the Source - if at all possible (and safe to do so), stop any water from continuing into the premises. The more water, the more damage and clean up necessary. 
  3. Remove and Mop All Visible Water - This step alone will significantly decrease the labor required by our team and save your business a lot of money.
  4. Put Up Warning Signs - this is for the safety of yourself and your business. Using highly visible signage is important to minimize the likelihood of someone getting injured in your business work place.
  5. If possible - remove furniture or place plastic underneath them - water is sneaky. It can get up into your wooden furniture and rust metal. If you can remove it (safety first), or even put plastic underneath it, stopping water from being able to damage it, this will save you a lot of money in damages later.

Every Hour Costs Your Business Money

Our team endeavours to complete the job professionally and quickly so that you can get back to what you do best.

What To Do Now

If you haven't already called us, please call 304-428-7378 now and our team can further assist over the phone, before coming out.

We hope that this has been a useful article for you,

SERVPRO of Wood, Ritchie & Pleasants Counties

How to Cook Your Turkey this Thanksgiving in West Virginia!

11/10/2021 (Permalink)

Thanksgiving is here! So crack out the turkey for the family and let’s get thankful. We’re going to have a few quick tips and then jump into how to cook.

Turkey Recipe Cheat-Sheet

  • The size of the turkey? This method is best for a 12lb - 16lb bird. (Buy 1 to 1 1/2 pounds turkey for each guest)
  • Cooking time? 13 minutes of cooking time for each pound of turkey if roasting empty. If stuffed 15 minutes per pound.
  • What temperature to cook the turkey? Preheat the oven to 450°F then drop the temperature to 350°F after putting the turkey into the oven.
  • What temperature should the turkey be? The turkey is done when it registers a minimum of 165° in the thickest part of the thigh.
  • Resting time? Rest the turkey for at least 15 minutes before carving.

Safe methods of Thawing that Turkey

Frozen Always make sure your turkey is completely thawed before you start cooking it.

How to Long Thaw Your frozen turkey needs 24 hours thawing time for every five pounds of turkey. For quicker thawing, place the turkey in a cold water bath (it is not safe to thaw a turkey with warm water) and change the water every 30 minutes until it’s thawed — about a half-hour per pound.

Want to Brine the Turkey? Any turkey will taste better if brined in salt for a day or two before cooking. Brining is not necessary but it is a good idea. This method has become popular over the last few years and involves immersing the turkey in a salt-water solution or dry-brining in salt for a day or so before cooking. The end result is moist, well seasoned white and dark meat. We’ve had great results with brining and heartily endorse it, although our method here will still work without brining.

Cooking Your Turkey

Let’s cook some turkey!


  • One (1) whole turkey, any size, thawed if frozen
  • Two (2) cups low-sodium chicken broth, vegetable broth, water, or other liquid
  • Two (2) sticks (1 cup) of melted unsalted butter or oil, for basting (optional)




  • Prepare and thaw the turkey.
  • Remove any packaging and the bag of giblets (check in the body cavity and in the neck cavity).
  • Set the turkey breast-side up on the roasting rack set in a roasting pan and let it sit while the oven preheats.
  • This takes the chill off the meat, which helps the meat cook faster and more evenly.
  • It also gives the skin time to dry out, which promotes browning and crisping. (Note: Your turkey will likely still feel cool to the touch after sitting at room temperature — that's fine and you can continue on with roasting.)


  • Preheat the oven to 450°F. 
  • Position an oven rack in the bottom third of your oven, remove any racks above it, and heat the oven to 450°F.
  • If you brined your turkey, as we did, no need to do anything now.
  • If your turkey is straight out of the package, rub it with some salt and pepper before putting it in the oven.
  • We recommend leaving your turkey un-stuffed and un-trussed, both because it's easier and because the turkey will cook more evenly.


  • Add liquid to the roasting pan. 
  • When ready to roast, pour the broth or water into the roasting pan.


  • Place the turkey in the oven and turn down the heat. 
  • Place the turkey in the oven and turn down the heat to 350°F.
  • We recommend roasting turkeys breast-side up, shield the breast meat with aluminum foil toward the end of cooking if it starts getting too browned.


  • Roast the turkey. 
  • The rule of thumb for cooking a turkey is 13 minutes per pound.
  • Some factors like brining the bird, cooking with an empty (un-stuffed) cavity, and leaving the legs un-trussed will contribute to much faster cooking.
  • Plan on the 13-minute-per-pound rule, but start checking the temperature of your turkey about halfway through the scheduled cooking time to gauge how fast it's cooking.


  • Baste the turkey every 45 minutes. 
  • Every 45 minutes, remove the turkey from the oven, close the oven door (don't let that heat out!), and baste the turkey all over.
  • To baste, tilt the pan if needed and use a turkey baster or spoon to scoop up the pan liquids and drizzle them on top of the turkey.
  • Basting with pan juices cools the surface of the turkey and slows down cooking, which in turn keeps the breast meat cooking at close to the same rate as the legs and thighs. 
  • In the final 45 minutes or so of cooking, you can also baste the turkey with melted butter or oil. This helps crisp up the skin and turn it a beautiful deep golden brown.


  • Check the turkey's temperature. 
  • Begin checking the turkey's temperature about halfway through the estimated cooking time.
  • Check the temperature in three places: the breast, outer thigh, and inside thigh (see photos above).
  • In every case, the meat should be at least 165°F when the turkey has finished cooking.
  • If any place is under that temperature, put the turkey back in the oven for another 20 minutes. Shield the breast meat with foil if needed to keep it from overcooking.


  • Rest the turkey before carving. 
  • Remove the turkey from the oven.
  • Grab one side of the roasting rack with an oven mitt and tilt the whole pan so the liquids inside the turkey cavity run out into the pan. (These juices are used to make the gravy.)
  • Then, lift the whole turkey (still on the rack) and transfer it to a clean cutting board. Tent the turkey loosely with aluminum foil and let it rest for at least 30 minutes.
  • This gives time for the meat to firm up and the juices to be re-absorbed into the muscle tissue, making the turkey easier to slice and taste juicier.


  • Carve the turkey. 
  • Carve the turkey the same way you would carve a chicken; see the video above for a walk-through of the process.
  • Remove the wings first, then the thighs, then the breast meat.
  • Once you have the meat off, you can separate the thighs into thighs and drumsticks and carve the breast meat into individual slices.


  • Don't forget about the leftovers!
  • Once you've sat down at the table, don't forget about the turkey back on the counter. The leftover meat needs to be refrigerated within two hours of cooking, after which the risk of something nasty taking up residence starts to increase exponentially.

Now you have a delicious turkey for thanksgiving and it's time to enjoy some much needed moments and create memories with the family.

Happy thanks giving from the team at SERVPRO of Wood, Ritchie & Pleasants Counties

A Frozen Pipe Could Cost you $20,000! *Do this FREE thing BEFORE winter*

11/3/2021 (Permalink)

As winter rolls out SERVPRO is called because West Virginian families have sustained water damage in walls or even flooding because of a frozen spigot. This can cost anywhere from a few thousand dollars up to tens of thousands of dollars in restoration fees.


  1. Disconnect your hose: Do this step in Fall. If you’re reading this after, do it now! When a hose is connected it holds a small amount of water and this water freezes and expands in the hose, blocking it. This can cause a leak or even a burst pipe down the line.
  2. Use an Outdoor Faucet Cover: This is the next step and a lesser thought of one. Disconnecting your hose is one thing, but does not make your spigot winterized just yet. Most hardware stores supply outdoor faucet covers and are relatively inexpensive. A small step to take, a large headache avoided.
  3. Install a Frost-Free Faucet: This is the more permanent solution of the three and a highly recommended one. As the name suggests, this is a faucet designed to survive in freezing conditions. HOWEVER: it is still very important that you disconnect your hose during the Fall. While the frost-free faucets are a great solution, they are not 100% fail-safe. The water trapped in the hose can still be at risk of freezing, expanding and ultimately damaging the faucet, or creating further water damage.


When the tip is frozen it creates a blockage. When any water tries to flow through the pipe it builds up and can burst a pipe, flooding the walls, the basement or anywhere else the pipes lead through the home.


They can happen in the winter or leading into spring. When this happens it is common that the family does not notice the problem until Spring! Weeks to months later. Which means that any water damage has become much, much worse. Yes, this means more money for remediation. So please, do not forget to disconnect your hose.

Watch THIS video:

Watch this short, informative video that will illustrate the where the water causes the most damage.

Click here to watch

Keep safe and enjoy the holidays!

The Team at SERVPRO of Wood, Ritchie & Pleasants Counties

Are you Covered?

10/26/2021 (Permalink)

Winter is on the way

  It’s no surprise that winter is coming, and temperatures will be dropping before we know it here in West Virginia. Winter storms can come up, sometimes without a warning. Sometimes we have enough time to prepare, and sometimes we don’t. As a homeowner, it is important that you think about these moments before they happen.

Are you Covered?

   Do you have the right insurance policy? Is your home going to be covered in the event of possible storm damage? Is the amount of coverage going to be enough to restore your home? Asking yourself these questions before the storm damage occurs can make your life after the storm much easier.

   Before you do anything else, stop and make sure your home is covered for the following:

  • Water and Windstorm Damage
  • Sewer Backup Due to Flooding
  • Sump Pump Failures Due to Flooding
  • Debris or Tree Removal
  • Additional Living Expenses in case a storm forces you to evacuate your home

   Once you have the correct home insurance coverage for storm damage, it will give you a little more peace of mind when a winter storm occurs. Seeing the damage to your home after a winter storm can be taxing emotionally. The best thing you can do for you, your family, and your home is to begin the storm damage restoration as soon as possible.

   We want you to know that our team is here to help after every storm! SERVPRO of Wood, Ritchie and Pleasants Counties is available 24 hours a day, 365 days a year!

Contact us at: (304)428-7378

Winter Weather is Right Around the Corner

10/25/2021 (Permalink)

Winter Is Coming

   It won’t be long before the leaves fall off the tree’s, the temperatures start to drop, and we have our very first snowfall here in Wood County WV. Your friends here at SERVPRO of Wood, Ritchie, and Pleasants Counties want to make sure you and your family are prepared for the freezing temperatures and the storms that come along with the winter season.

  • Cut and Cover. Winter prep starts before the first snowflake falls. Make sure to cut all overhanging tree limbs and old limbs that could break off in the middle of a storm. Also, cover outdoor faucets to protect them from freezing.
  • Seal and Caulk. Its time to get those windows and doors sealed tight. New weather-stripping can help fix many draft issues, especially if your old weather-stripping is wearing down. Also, small cracks can be caulked to help prevent moisture damage. 
  • Wrap Exposed Pipes. Temperatures can drop drastically and quickly during a winter storm. That can be bad news for pipes that are exposed and unprotected below or around your house. Especially if they are exposed to low temperatures outside. This could lead to frozen pipes and water damage.  If it’s going to get extremely cold, you can wrap exposed pipes around the house in insulation to help protect them. Make sure to leave sink cabinets open to the warm air and turning faucets on a cold "drip." This can also prevent freezing pipes during winter storms.
  • Plan a Second Method of Heating. Electricity goes out more often than not when a winter storm hits.  Most furnaces require electricity. That means you need either a generator that can feed your home enough power to run your large heating appliances or another source of heating that doesn't need electricity. Example: a wood stove, wood fireplace.
  • Buy Heating Fuel If Necessary. Make sure you have enough firewood if that is your alternate heat source. Or you may want to call your propane company to get an early refill to be prepared.  
  • Check Your Smoke and Carbon Monoxide Detectors. Homes tend to stay closed up during the winter. It’s important to make sure that your smoke and carbon monoxide detectors are working and have new batteries. This step can save your life, make sure you heck your detectors so you’re prepared!

  • Stock Up on Salt. When the ice or snow storm passes, you will want a way to melt the ice that forms on your driveways, sidewalks and patios.

  • Know where your Home Owners Insurance Documents are. You may not need them, but its important to check on your homeowner’s insurance documents and make sure you can get to them. That way if your home does end up with damage in a storm, you’ll know what is covered, and you’ll be make a claim as soon as possible. 

   Following these steps to prepare for a winter storm can keep your home and your family safe. It's the most wonderful time of the year, be sure to stay warm and stay safe! 

Fire Prevention

10/12/2021 (Permalink)

October:Fire Prevention Month

 October is National Fire Prevention Month. At SERVPRO of Wood, Ritchie, and Pleasants Counties, we wanted to remind everyone to practice their fire escape plans and test their smoke alarms in order to prevent house fires. We also wanted to remind you of some simple things you can do to lower your risk of a fire:

  • Test your smoke detector regularly. The easiest way to avoid a fire is by checking your smoke alarms. Press the little button to test it. If the beep is weak, change the batteries as soon as possible.
  • Inspect your heating sources. If your heating sources are not working right, they can trigger a fire. Your heat source needs to be in a place that is away from anything that is flammable. Make sure you clean your heating source regularly to keep dirt and debris from catching fire
  • Clean your stove and oven. Cleaning your oven and stove can prevent food particles from getting too hot and causing a fire.
  • Don’t Leave the Kitchen when you’re cooking. It takes just a few seconds for a fire to start. If you have to leave your kitchen, make sure to turn off your burner first.
  • Check your Dryer. Make sure you clean your lint trap every time you do a new load of laundry. Inspecting your dryer on a yearly basis is great as well.
  • Check your cords. Before plugging something in, make sure your wires aren’t damaged. If they are, replace them. This can be a huge fire hazard. Check where you are running your cords as well, running them under a rug or between your wall and your furniture can be a bad idea, because cords tend to get hot.
  • Use Candles Cautiously. Who doesn’t love a good, scented candle? Especially in the fall. Make sure putting them out before leaving a room. If you feel like you’re about to go to sleep, make sure the candle is out. Keep them out of reach of pets and children. Placing them on a hard even surface. Keeping them away from any objects can prevent a possible fire as well.
  • Store flammable objects properly. Hairspray, cleaning products, and even shaving cream can be as hazard if they are exposed to a lot of heat, they can combust. Store them in a cool area.
  • Keep a Fire extinguisher handy. Fire extinguishers are your best friend when a fire starts. Be sure to have one definitely in the kitchen. Make sure each family member knows where it is and how to use it, so if a fire does happen, it can be put out as quickly as it started.
  • Use caution with your fireplace. Make sure you have a door between your fire and your floor. Never leave the room when a fire is going. When you put your fire out make sure your ashes are cool before throwing them out. Also, throw them away in a metal container that is specifically just for the fireplace ashes.

House fires are most often caused by cooking and heating equipment risks, which increase during this time of the year. This month is a great time for families to prepare themselves before the most high-risk time of year for fires, and fire emergencies. Preventing and preparing could save your life and your home. Having an escape plan in place and practicing it, is just as important as doing all the things listed above! Be sure to prepare and stay safe this holiday season!