Recent Commercial Posts
How SERVPRO Could Help Keep Your Business on its Feet ** 1 and 3 are very 2021**
Running a successful & sustainable business in the Mid-Ohio Valley is hard enough, particularly in this pandemic era.
Keeping your business operating is pivotal in its longevity. Here is a list, at a glance, of what SERVPRO offers for your business in times of need:
- Certified: SERVPRO Cleaned: Our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning (particularly with COVID cleaning). With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO.
- Air Ducts and HVAC: Without regular inspection HVAC systems develop odors, dust, and other contaminants, impacting the experience and health of your employees and staff. A routine check from SERVPRO will keep your overall bills down, because prevention is always much cheaper than fixing the issue.
- Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences to you, your staff and your customers. SERVPRO technicians are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.
- Ceilings, Floors, and Walls: Ceiling and wall cleaning should be part of the cleaning maintenance of your business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, we can help.
- Document Restoration: Document loss from water damage is an extremely expensive endeavor, which can financially ruin businesses in Parkersburg, WV and surrounding areas. Sublimation (document restoration) can save your business in a time when your information is key to keeping it alive. Click here to read more on this.
- Odor Removal: Odors effect staff and customer experience and can also be a sign of a potential health issue ahead. SERVPRO’s expert technicians can not only identify the source of the odor (which may lie deep in the walls, carpets or foundations, they can successfully remove the cause of this, instead of simply masking it (for it to return later).
- Sewage: Sewer backups are an emergency.The water may contain viruses, bacteria, and other microbes that cause serious illnesses. If you have any issues regarding sewerage please contact SERVPRO immediately on 304-428-7378.
- Trauma and Crime Scene: After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk. SERVPRO responds immediately with protective equipment and experience to safely clean trauma and crime scenes.
- Vandalism: Vandalism and graffiti will deter your customers and cost a lot of money. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. (Click here for some tips on how to deter graffiti and vandals before they strike)
No matter what your needs may be, we have a commercial a cleaning solution for you. Call us today for more information or to set up an appointment 304-428-7378 or contact us online by clicking here.
4 Common Water Issues in West Virginian Businesses (Do THIS to avoid them)
Do you want a $100,000+ water restoration expense? This is what some of the most dramatic bills have been in the past two years but avoiding it might cost only a few hundred dollars.
In this post you will see 4 of the leading causes we’ve seen create dramatic water damage to West Virginian Businesses, as well as a few tips that must be (seriously) considered in order to manage these dangers.
Danger 1: Pipes (cracks & loose fittings)
There are two points within this one that must be addressed. These issues happen over time and it is regularly over looked or even ignored by businesses.
Unfortunately the longer the problem is overlooked the bigger the damage potential grows. For example there may be multiple points that can burst at once, creating a wider diameter of damage to your office or building (making it even more costly to remedy).
Very cheap suggestion: Does your business have a routine, building-wide pipe check? If no, then arrange for that. Even doing this once per year will dramatically decrease the risk to your business and it is not going to blow the bank.
What would you rather do? Pay $1,000 a year for 10 years to check? Or $50,000-$100,000 in damages?
Danger 2: Plumbing Backup
This is the most common issue we are called in for. A backed up sink pipe is one thing, and a backed up toilet is uncomfortable for even the strongest of stomachs in your workplace.
Tips to avoid this issue: Stay away from anything that solidifies in pipes. Obvious things include plaster or grease, but lesser known items include cooking oils. Cooking oils build up over time and solidify in pipes. If possible allow oils to cool and then dispose in a trash disposal. Or if time is sensitive, run hot water simultaneously down the drain with the oils and continue for 30 seconds after.
Danger 3: Fire Safety Sprinkling System
One of the most expensive issues to go wild in your business. A faulty water system will damage everything in your business and cover the most ground possible.
A simple faulty trip of the fire safety may result in the entire system being initiated, possibly damaging all computers, desks, carpets and walls.
Damage from this example can be financially crippling to most businesses, from restoration of the foundations, to refitting the entire business and replacing all equipment. Not to mention any lost data to the business from computing damages.
Tips to avoid this issue: Have regular safety inspections for your fire safety systems. Do you do this now? How often do you do it? Suggestions range from every 3-6 months. The more frequent, the safer you will be.
Danger 4: Foundation Cracks
While yes, this is often a landlord responsibility to keep on top of, can you financially afford for water flooding? Time where your business is closed due to restoration and/or rebuilding? If no, make sure to follow these actions:
Tips for avoid this issue: Speak with your landlord and have an agreement (in writing) that they will conduct routine foundation checks (at least every 6 or 12 months) to check thoroughly for foundation weaknesses including cracks or holes. If they don’t want to do this, explain the expensive risk they are taking.
If you have any further questions please do not hesitate to call our team on 304-428-7378 or email your questions to office@SERVPRO10649.com
We hope this has helped.
The Team at SERVPRO of Wood, Ritchie & Pleasants Counties
3 Ways To Protect Your Business From The Damage Of Mold
Article at a glance:
- 3 ways mold can damage your business
- How to save thousands on mold removal & restoration
Have you ever considered the value of your business in your warehouse or office alone? Would you know how to remove mold and save thousands in restoration?
We don’t tend to consider the financial damage a mold outbreak would have on our business. Fortunately, we have a few tips to help you save your business thousands.
3 Ways Mold can Damage your Business
- Damage to purchasable goods - In most small and large businesses, stock is stored before sale. If mold began to grow on these items, they would no longer be in a saleable condition. Replacing damaged goods could cost you hundreds, and even thousands before they’ve even left your business.
- Stains & Odors - When mold grows and isn’t removed fast enough, it can leave awful stains on ceilings, walls and other items. , mold can often be smelt as well. Having stains and odors in your place of business will likely turn customers away and in seek of nearby competitors.
- Close of business - Mold growth can quickly become hard to control, and pose as a health risk to employees and customers. At this point, your business may have to close for thorough cleaning and removal. Closing a business may result in a huge loss of profits, and even a loss of long-term customers.
3 ways you can save your business before it goes under
- Check for moisture - Mold grows in dark and moist parts of our businesses, like basements. It is vitally important to check your business for any residual moisture or leaks from pipes and taps. By checking regularly, you will likely find mold be able to remove it effectively before it grows out of control.
- Store your stock in a safe place - If your business holds expensive stock on site, it is important to store them in a safe place. An ideal environment for stock to remain undamaged would be a well circulated room with natural light. Air circulation and light could mean the difference between a year in profit or loss.
- Don’t wait for restoration - You can save thousands by treating the problem as soon as you find it. If you do locate mold in your business, be sure to check and move any stock you are storing. Once the expensive items are out of the way, begin cleaning the mold with vinegar and a sponge. If there are any stains leftover, be sure to reach out for professional help to ensure it doesn’t regrow or spread.
We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.
The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.
Black Toxic Mold - What You Can Do To Avoid It
Is Mold Hiding From You?
THIS Silent Danger Could Cost Your Business Thousands
Article at a glance:
- The dangers of mold in your commercial property
- Save your business thousands in mold removals fees with our easy tips
The health and safety of your staff and customers directly affects your bottom line. A sick staff member costs you money. A poor review or experience for a customer can create widespread negative opinions of your business. Mold is always growing, but if not managed, it can create financially crippling outcomes to your business.
The Dangers of Mold to your Business:
- Loss of Business - Do you enjoy entering a store that smells moldy? This unpleasant odour could easily turn potential customers away from your business. Just as it turns your away from other businesses. Even if the mold has not yet developed a smell, it has likely made itself known in the form of black or yellow stains on walls, ceilings and floors. But wiping it away doesn’t remove it properly (we’ll explain what you can do later).
- Damaged Goods - Mold doesn’t just grow on structural elements of your property, it can also develop on various goods. Clothing, furniture and other items can easily become covered in mold, leading to a huge decrease in revenue for you and your business. These items may not be able to be restored for sale and cost you more money again.
- Health Problems - When running a business, the health of staff and customers must always be considered. If not managed properly, both can lead to a poor reputation (negative news spreads much faster than positive) or even in the worse case scenario, taken to the courts.
How to save your business THOUSANDS:
- Keep Ahead of it - Mold may seem harmless in the beginning, but can grow in a matter of days to a dangerous level. Act quickly when you see it by scrubbing the growth away with vinegar and a toothbrush or sponge - don’t just wipe! If you’re concerned about regrowth, seek professional assistance. (Remember, in most cases what you see is just the surface of the problem).
- Protect your Stock - take care of stock and other items in your business by moving them away from visible mold. Contain the issue area and seek assistance in removing it. If any stock has already been affected, remove the mold with a hot wash immediately.
- Create Routine Checks of the Premises - Expensive mold problems can be avoided at a very small price by creating a routine check (perhaps monthly). Check if any parts of your property are exposed to moisture, check them every few weeks to ensure you do not have a mold outbreak. Another helpful resolution may be to tackle the root of the growth e.g. leaking taps or water damaged items.
We hope that this has helped and you have found value. If you have any further questions please call us on 304 428 7378 or click here to contact us.
The Team at SERVPRO of Wood, Ritchie & Pleasants Counties.
4 Ways to Remove Mold WITHOUT Using Us
Black Toxic Mold - Here’s the Dangers of It
3 Ways Storm Damage Will Close Your Business Indefinitely - How to Avoid It During (And After) COVID
The economic impacts from Coronavirus has put unprecedented strain on local businesses. With storms hitting the Parkersburg, WV area in June as well, a few local businesses have been possibly affected forever. We want all local businesses to survive through this, so please read this post carefully.
There are 3 major ways that the damage affected these businesses and this article will equip you with how to keep afloat.
Losing Your Data
Water and storm damage can wipe all your information clean. From electrical corrosion to all out computer failure those vital documents can be forever lost, closing down your business due to the unbearable costs.
- How to avoid this problem: Back it up! External hard-drives are extremely cheap these days. Set a weekly practice of backing up your computers and tablets. It’s frustrating, but think of it as very cheap insurance. Some companies like Apple even offer “Cloud” back ups which are automatically done on regular intervals.
- What if you didn’t do this? There are multiple methods of restoration that you can investigate. There are companies that help recover damaged hard-drives in computers and tablets. It’s very important that you do not turn on the device. This may create a shortage and burn the storage. This will make it impossible to recover.
If you keep paper documentation it is important that you do not move the paper once wet. This can rip the sheets apart or even further smudge or leak the ink.
- How to Avoid This Problem? Digitizing your paperwork is priority. Make it habitual and mandatory. Get one of your assistants or staff to do this daily, if not at least every 48 hours. This can be done easily by scanning to the computer.
- What if I didn’t do this? The best option is to use sublimation. To find out more on this click here.
Damaged Work Place.
This is the most obvious but there are a few very important things to take into account: the foundations (floors, walls doors etc) and furniture (chairs, tables etc).
- How to Avoid This Problem? If possible evaluate the drainage areas of the building and rooms. If your building has some ability to allow water to drain this will significantly minimize the magnitude of damage. Get insurance. This is a non-negotiable for businesses. Whatever you can afford, use it. You don’t need it until you need it. And when you do … you’re always glad you have it.
- What If I didn’t do this? Water and storm damage restoration is an expensive endeavor. There are many parts that go into it and a restoration bill can be anywhere between $10,000 to $50,000 or more. This is dependent on the size of the venue, damage and other factors. Please, get insurance. If it’s the one thing you do from all of this.
We hope that this has helped. West Virginia needs all local businesses to stay alive during this time and beyond.
From the team at SERVPRO of Wood, Ritchie & Pleasants Counties.
How to Stop People Vandalising Your Walls with Graffiti in Wood County
Graffiti attracts more graffiti artists
A wall with graffiti attracts more graffiti. It’s counter intuitive to what we think but it’s the reality. When someone who is likely to graffiti sees a wall with someone else’s graffiti, they know that they can do it there. They know that someone else has gotten away with it and just like a lighthouse on the shore it calls them in to the safe area to vandalise.
Graffiti not only attracts more vandals but it deters customers and can have a significantly negative effect on the neighbourhood as well. While we know that most business owners do not have the resources for professional graffiti removal there are methods that you can do yourself that will clean the walls and glass up, but please be careful of the warning we will give below.
PLEASE NOTE THAT GRAFFITI REMOVAL IS A VERY TIME HEAVY JOB. THERE IS NO FAST METHOD WITHOUT TEARING DOWN THE WALL.
How to Remove Graffiti on Glass
Because the glass is a very flat and non-porous surface it is possible to remove the paint with a razor blade. Scrape the razor blade behind the paint so that you can peel it off. The addition of a paint thinner can also make it easier to remove the paint.
Once completed, rinse off the window and it’s back to normal.
Things to be mindful of with Graffiti on Glass
Do not apply too much pressure to the window. You do not want it to break.
Be aware of the razor blade. If you scratch the window you cannot remove the scratch.
How to Remove Graffiti on Brick Walls
Brick walls are porous. This means that the paint can seep into the brick, making it much harder to remove thoroughly.
- First you want to get a hard bristled brush, paint stripper, safety goggles and a mask.
- Now you want to apply the paint stripper generously over the graffiti, starting at a top corner, working outward and down.
- Wait the recommended time given by the paint stripper.
- Now, starting at the same corner, use the stiff-bristled brush to scrap as much of the paint off as possible. Note: there is likely to be a lot of flakes and chunks coming off so wear your mask.
- Wash the wall with hot or warm water. Use rags to do a thorough job of removing any left over pieces.
- Reapply another layer of paint stripper to remove any stubborn areas of paint. Wait. Scrub and rinse again. (You may have to repeat this cycle a few times to thoroughly remove the graffiti).
What to Avoid
Do not use pressure washers to remove the paint from the brick walls. Pressure washers can quickly corrode the bricks, causing potential structural integrity issues in the wall. This can be very dangerous and / or very expensive.
How to Remove Graffiti from a Painted Wall
When your vandalised wall has been previously painted there is a danger of having the paint damaged in the removal process. Follow the tips above but be mindful of applying the paint stripper ONLY on the graffiti. This will be more time consuming but please know that there is a chance of effecting the paint underneath the graffiti if proper, professional attention is administered.
How to Remove Graffiti From Metal
Thankfully all you have to do is follow the steps in the brick wall above. And this will be much easier.
There you have it!
The major issue with graffiti removal is the time. It’s a very time consuming endeavour but an important, time sensitive thing to be done. Because they longer that it is put off, the more graffiti it will attract.
If you wish to ask any further questions please call us now on 304-428-7378 or CONTACT US through our page
From the team at SERVPRO of Wood, Ritchie & Pleasants Counties
10 Vital (and Simple) Points in Preventing Fire from Devastating Your Business
Fire damage can devastate your business. The majority of business fires are avoidable, or at the very least, can be minimised, but only if the proper precautions are taken. These simple steps will help significantly reduce the likelihood of fire devastation in your business. Our goal with this blog post is for your business in Parkersburg, Vienna or anywhere else in West Virginia, to not need us. Yes, our business is to help restore damage, but we do not wish that upon anyone. And if it can be avoided, we will strive to help you. Anyway here are the tips:
Remove ALL Fire Hazards
Yep, this sounds obvious, but it is surprising how easy it is for business owners and staff to "move it later". This is where problems may arise. This includes any combustibles, overloaded power outlets (a very common one) or even flammable items near windows (believe it or not, the "magnify glass effect" can happen.
Fire Extinguishing Equipment
Most companies have these, but where they fall down is with not having the right fire prevention systems in place. These are vital because you want your fire extinguisher and/or sprinkle system working when they're needed.
- Replace the fire extinguisher annually
- Have it mounted properly, highly visible and without any obstructions (this is another example of staff putting something in front of it and "they'll move it later")
- Do not have any obstructions within 18 inches of the sprinklers.
- Have a strict fire safety and fire equipment inspection every 6 months
Staff need to know what to do in fire emergencies. Where to go, how to evacuate, where the fire extinguishers are etc. Below is a checklist for you to use with the bare minimums of your staff training. These steps will ensure proper execution of tasks in the event of a fire, small or large.
- New staff are taught about the fire safety measures within 48 hours of beginning.
- All staff are re-trained or reminded of the safety measures every 6 months. This is a simple training that may only take as little as 30 minutes (only 1 hour per year!) but will potentially save you thousands or tens of thousands if fire strikes.
- Weekly checking that there are no fire hazards or fire obstructions: this one is very important. Have someone spend 20-30 minutes at the beginning and end of the week checking. Make it their role. When your team is always checking, they are always conscious of fire safety during the remainder of the week (it's subconscious training that can save you a lot of money).
Other Important Steps for Your Business
- Always remove or cover exposed electrical wires
- If extension cords are not being used, disconnect them. These should only be temporary uses because of their danger of creating fires at the connections.
- Keep all items and "clutter" more than 36 inches away from electric panels
- No trash or clutter in hallways. This is for your staff safety as well. If evacuation is needed, a clear pathway can be the difference between life or ... worse. Dramatic? Yeah maybe, but your safety and the safety of your staff is primary.
There's an important saying, "When the times are good, we forget they can get bad. When the times are bad, we forget they can get good." Fire safety protocol and precautions are so important. Especially when the times are going good. It takes only a second for things to change. And if this disaster does happen, do not feel too helpless. Our team will help. You will over come it.
Please share this blog post on your Facebook, Instagram or wherever you can, so that others can be better equipped. A few seconds of your time may help someone prevent a fire in their business (or even home!).
From the team at SERVPRO of Wood, Ritchie & Pleasants Counties
5 Simple Steps for Protecting Your Electrical Equipment from Corrosion
Water Damage and Corrosion Can Slow Down Business and Be Extremely Costly
Today's businesses rely heavily on electronic equipment. From lighting to computers and machinery. For this reason, it is vital that remediation after flooding is done correctly in your commercial building.
Corrosion is silent in most cases however a huge danger to your appliances. If not dealt with correctly, this can very costly to your business, both financially and with intangibles, such as vital information on your computers.
How Does Corrosion Happen and How Do I Avoid It?
Corrosion is caused by moisture within the area. This moisture creates iron oxide, commonly known as rust. This rust stops the flow of electric currents and can make your equipment useless. To avoid corrosion it's important to prevent or remove the moisture.
Examples of areas in your commercial business where corrosion can impact your workflow include:
- Power outlets
- Circuit interruptors
- Light switches
How to Remove Corrosion In Your Electrical Equipment
During the water damage or flooding clean up process it is very important to consider all steps. Be careful! If not dealt correctly, the damage can be unnecessarily substantial. With handling vital components of your business (i.e. computers and other vital equipment) we would recommend using a professional. A professional knows exactly how to tackle the issues in the fastest and safest way possible. Remember: time is money in business.
If using a professional is not an option, here are some steps to be aware of:
- Disconnect ALL electrical devices: this is important for your safety and the safety of the equipment. If exposed to water the devices may blow or the electric current passing through the water may pose a danger to you.
- Look for White or Green Build Up: these appear where the "connectors" are exposed. For example: charging ports on devices, exposed wires etc. This white or green build up is a sign of corrosion.
- Use Cotton Swabs or Cloth: combine these with a gentle cleaning solution will allow you to clean and remove the corrosion.
- A Gentle Cleaning Solution: suggestions include: 1. baking soda and water 2. white vinegar or 3. methylated spirits or full grain alcohol.
- Let Them Dry Completely: This is vital. If the areas are not fully dried out, the risk of corrosion is high. So you will have done all that work for nothing.
The Benefits of not DIY'ing This
- DIY may void your insurance. Professional care doesn't
- DIY may void your equipment warranties.
- A professional will be faster (time is money in business)
- More thorough job, and then they are responsible for the quality of the job, not your staff who are likely to be inexperienced in this type emergency.
- Minimal to no risk to yourself or your staff.
It's for these reasons we always recommend using a professional for removing corrosion in your electrical equipment. If you are not sure of who to use, contact SERVPRO of Wood, Richie & Pleasants Counties and we will happily help suggest someone.
We hope that this was helpful. Please be sure to share this on your Facebook, LinkedIn or anywhere else, so that others can know what to do in this situation because this is one area that most business owners do not think about.
- The Team at SERVPRO of Wood, Ritchie & Pleasants Counties
How to Minimise Your Costs After Water Damage in Your Commercial Building in Wood, Ritchie & Pleasants Counties
Flooding can cost businesses a large amount of time and money. It is important to act quickly to minimise the damage to not only the building, but also to your business. The longer you are closed, or not operating at full capacity, the bigger the financial hit to your company.
More notably, water damage, if not remediated properly, can weaken structures, damage equipment or even create mold, which can effect the health of yourself or staff members.
If the unfortunate circumstance happens where your commercial building suffers water damage of any type, its important to act quick, with professional help. However we at SERVPRO of Wood, Ritchie & Pleasants Counties understand that some instances can be a costly endeavour. Here are some simple tips we would like to share to help make the process smoother before we come to complete the water damage remediation for you.
5 Simple Steps to Take Before We Arrive
- Stop the Water at the Source - if at all possible, stop any water from continuing into the premises. The more water, the more damage and clean up necessary.
- Turn off any electricity immediately - this is a high danger to all persons in the building. Electricity travels through water extremely fast and can injure or even kill. Please do this immediately, but only if safe to do so. Do not put yourself in danger.
- Remove and Mop All Visible Water - This step alone will significantly decrease the labor required by our team and save your business a lot of money.
- Put Up Warning Signs - this is for the safety of yourself and your business. Proper, highly visible signage is important to minimise the likelihood of someone getting injured in your business work place.
- If possible - remove furniture or place plastic underneath them - water is sneaky. It can get up into your wooden furniture and rust metal. If you can remove it (safety first), or even put plastic underneath it, stopping water from being able to damage it, this will save you a lot of money in damages later.
What To Do Now
If you haven't already called us, please call 304-428-7378 now and our team can further help over the phone, and if necessary we will come out to your premises.
Our professional team is highly trained for these situations. They are also highly aware of legal and environmental concerns with water damage restoration. It is our duty to fully restore your commercial building within the budgetary constraints.
Every hour costs your business money. Our team endeavours to complete the job professionally and quickly so that you can get back to what you do best.
We hope that this has been a useful article for you,
SERVPRO of Wood, Ritchie & Pleasants Counties.
Being Egged and How to Remove It from your Wood, Ritchie & Pleasants Counties Home or Business
These two are great inside the home, not outside.
Funny for Some, Annoying for You
It’s a fun thing for kids to do, but extremely annoying and inconvenient for you. When getting egged acting quick is important to avoid further absorption of the egg into your paint, wood or other materials.
How to Remove the Egg
Use a garden hose and/or a combination of warm soapy water. This will break up the egg and toilet paper allowing them come off easier. Please be careful of using any power washers. Due to their power they can damage the paint of whatever you’re spraying. This will create a higher cost than necessary, and we don’t want that!
How to Remove the Toilet Paper
Be careful not to simply tug at the toilet paper. It may break and make the cleaning up experience more annoying than it needs to be.
An option would be to use a leaf blower or long stick (or even a pool cleaner handle) to get it down.
The team at SERVPRO of Wood, Ritchie & Pleasants Counties hope this never happens to you, but if it does, we hope these little tips helped.
Restoring Your Wood, Ritchie, and Pleasants Counties Commercial Property After A Water Damage Event
Commercial Water Damage Events Present Unique Challenges
Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.
Restoring Commercial Properties Presents Unique Challenges
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.
About SERVPRO of Wood, Ritchie, & Pleasants Counties
SERVPRO of Wood, Ritchie, & Pleasants counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.